Last Updated: June 5, 2024
Welcome to Painter & Partners. By requesting, booking, or using our painting services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any service.
1. Acceptance of Terms
These Terms and Conditions govern all painting services provided by Painter & Partners (“we,” “us,” or “our”) to clients (“you” or “client”). By submitting a quote request, signing a service agreement, or allowing work to begin, you acknowledge and accept these terms in full.
2. Service Scope
All services—including interior painting, exterior painting, surface preparation, color consultation, and repairs—are performed as described in the initial estimate or written proposal. Any changes to the scope of work (e.g., additional rooms, surfaces, or materials) must be agreed upon in writing and may affect the final cost and timeline.
3. Quotes and Estimates
- All quotes are free and valid for 30 days from the date of issue.
- Estimates are based on visual assessment and may be adjusted if hidden issues are discovered (e.g., water damage, extensive drywall repair). You will be notified and must approve any changes before additional work proceeds.
4. Booking & Deposits
- A 20% non-refundable deposit is required to confirm your project date.
- This deposit reserves labor, materials, and scheduling resources.
- Full payment is due upon completion and client approval of the work.
5. Payment Terms
- Accepted payment methods: Credit/Debit Card, Bank Transfer, or Cash.
- Final payment is due within 24 hours of project completion.
- Late payments may incur a 1.5% monthly service charge (18% APR).
6. Project Timeline
- Estimated start and completion dates are provided in good faith but are subject to change due to weather (for exterior work), material availability, or unforeseen circumstances.
- We will communicate any delays promptly and work to minimize impact.
7. Client Responsibilities
To ensure smooth project execution, clients agree to:
- Clear furniture from walls or arrange for safe relocation (we offer light furniture moving at an additional cost).
- Provide access to the work area during agreed-upon hours.
- Ensure pets and children are safely secured during active painting.
- Address major repairs (e.g., plumbing leaks, electrical issues) before painting begins.
8. Warranty & Quality Assurance
We stand by our work. Painter & Partners offers a 12-month warranty on labor for peeling, cracking, or adhesion issues under normal conditions. This warranty does not cover:
- Damage caused by moisture, impact, or improper cleaning.
- Normal wear and tear.
- Surfaces not properly maintained by the client.
9. Cancellation Policy
- Cancellations made 14+ days before the start date: Deposit partially refundable (minus 10% administrative fee).
- Cancellations made 7–13 days before: 50% of deposit retained.
- Cancellations made within 6 days or no-shows: Full deposit is forfeited.
10. Limitation of Liability
While we take every precaution to protect your property, Painter & Partners is not liable for:
- Minor incidental marks or wear during prep work (e.g., nail holes, scuffing).
- Pre-existing damage not related to our services.
- Indirect or consequential damages (e.g., business interruption).
Our total liability is limited to the amount paid for the service.
11. Governing Law
These terms are governed by the laws of the State of New York. Any disputes arising from our services shall be resolved in the courts of New York County.
12. Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about these Terms, please contact us:
📧 contact@painterandpartners.com
By engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.